Terms of sale
Conditions of Sale
Last updated: July 2026
These Conditions of Sale ("Conditions") govern the purchase of products from Pet Is Human through our website.
By placing an order, you acknowledge that you have read, understood, and agreed to these Conditions.
1. Orders
All orders are subject to acceptance and product availability.
After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.
Pet Is Human reserves the right to refuse or cancel any order at its sole discretion, including in cases of suspected fraud, pricing errors, inventory issues, or other unforeseen circumstances.
2. Pricing
All prices displayed on our website are listed in U.S. Dollars (USD).
Prices are subject to change without prior notice.
Applicable taxes and shipping charges, if any, will be calculated during checkout.
3. Payment
Payment is due in full at the time of purchase.
We accept secure payments through trusted third-party payment providers available during checkout.
Orders will not be processed until payment has been successfully authorized.
4. Shipping
Orders are typically processed within 1–3 business days.
Estimated delivery time within the United States is 7–10 business days.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, customs procedures, or other circumstances beyond our control.
Please refer to our Shipping Policy for complete shipping information.
5. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge that you have read and accepted our Return & Refund Policy.
6. Product Information
We make every reasonable effort to ensure that product descriptions, images, pricing, and specifications are accurate.
However, slight variations may occur, and we do not guarantee that all information is free from typographical or technical errors.
We reserve the right to correct any errors at any time without prior notice.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Pet Is Human shall not be liable for any indirect, incidental, special, or consequential damages arising from the purchase or use of our products.
Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.
8. Veterinary Disclaimer
Our products are intended to support your dog's overall wellness.
They are not intended to diagnose, treat, cure, or prevent any disease.
Always consult your veterinarian before introducing any new supplement into your pet's routine, particularly if your dog has an existing medical condition or is taking medication.
9. Force Majeure
Pet Is Human shall not be held responsible for delays or failures to perform caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, labor disputes, transportation disruptions, governmental actions, or carrier delays.
10. Governing Law
These Conditions of Sale shall be governed and interpreted in accordance with the laws applicable to the jurisdiction in which Pet Is Human operates, without regard to conflict of law principles.
11. Contact Information
If you have any questions regarding these Conditions of Sale, please contact us:
Pet Is Human
Email: hello@petishuman.com